Inclusion at …

Lloyds Banking Group logo

Lloyds Banking Group is a leading UK based financial services group committed to diversity and inclusion. They are developing a values-led culture to help colleagues feel included and recognised for their contributions. We asked the Group a few questions about this…

Why is it important for Lloyds Banking Group to employ disabled people?

Disabled people have a wealth of talent, some of which is developed due to living with a disability. The skills and lived experience of disabled people provide us with unique insights. This helps us to serve our customers and help drive innovation. Our purpose is to help Britain prosper. And this will only be achieved with a team who reflect the communities in which we live and work.


Apart from advertising on Evenbreak what else have you done to make your recruitment process more accessible and inclusive?

As part of having a diverse team, we actively welcome applications from all, including those with a disability. So, we have enhanced our recruitment process by:

  • Improving site accessibility. We also allow candidates to contact us directly if they have any accessibility difficulties.
  • Where tests are included in the process, we can offer extra time, or provide alternatives, depending on the disability or condition.
  • We provide workplace adjustments for the interviews (e.g. alternative formats, alternative questions, location, support attending, support workers etc.)
  • We also operate a guaranteed interview scheme for all disabled candidates. This guarantees an interview providing the role’s minimum criteria are met.

Do you offer agile working?

Agile working is available to everyone, where this is practical for the role. We offer part time hours, job shares, compressed weeks and fortnights, alternative start/finish times, home working and more. This is to help all colleagues to be as productive as possible and achieve both personal and business aims.

We advertise many roles with agile options, but many more can be agreed once starting (or if your circumstances change in the future). If an agile working practise is important to you, please discuss the possibility with your hiring manager.

What else do you offer disabled colleagues?

The Group’s aim is to make disability business as usual. This means that we don’t look to offer something different for disabled colleagues but ensure they can use the same offering as anyone else. Sometimes though, additional support is needed. Here is what we offer:

  • We have a network called Access for disabled colleagues, their line managers, and disability advocates across the business. The network offers mentoring, events, and up-skilling sessions. It’s a forum to connect with each other and much more.
  • We run a 3-day residential Personal Development Programme for disabled colleagues, which focuses on managing your condition in the workplace. Colleagues have described this course as “life changing”.


Have you been recognised for inclusion?

Lloyds Banking Group is proud to be recognised as an inclusive organisation. Stonewall placed us as a top 10 LGBT+ employer, and we’ve been recognised by Working Mums and the Times Top 50 Employers for Women 2019. In the disability space we have:

  • Held the Business Disability Forum’s Gold Standard since 2013
  • Won a variety of Business Disability Smart Awards over recent years. This includes recognition for our workplace adjustments programme in 2015, ’16 and ’17.
  • Achieved Disability Confident Leader status in 2017.
  • Our Halifax website was accredited by Ability Net for accessibility and we are applying this learning to our other brands.
  • The National Autistic Society awarded us their Autism Friendly Award; marking our commitment to become the UK’s first autism friendly bank.
  • We are the first organisation to measure against the Money & Mental Health Policy Institute’s Mental Health standards.

We always value these awards, but most importantly, we use them to challenge ourselves. We are always working to improve Lloyds Banking Group for both our customers and colleagues.

In a nutshell, why would a disabled candidate choose to apply to Lloyds Banking Group?

Anyone should be attracted to Lloyds Banking Group. We have a truly inclusive culture. We work to support everyone to thrive in their current role and develop towards their next goal. A disabled candidate can be assured that we can offer them whatever bespoke support they may need to perform in their role.

To search for or apply for jobs at Lloyds Banking group, please click here

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