Best Practice Case Studies: EmployAbility (2)

EmployAbility is a supported employment service run by Surrey County Council for disabled people who wish to find paid or voluntary work but need some additional help.  They help individuals find and retain employment, by supporting both the employer and employee during all stages of job seeking and providing on-going support in the workplace.  Their aim is to promote social inclusion and enable people with disabilities to make their contribution to local communities and participate fully in the wider community. Here is Lesley’s story.

Lesley had been unable to secure paid work after losing her job and suffering with a period of feeling very low and anxious.  Her confidence was extremely low and finding a suitable work opportunity was proving difficult. With the support of EmployAbility and the New Start project, Lesley was successful in securing a 6 week work experience placement within the Legal Services Department of Surrey County Council

She spent time working with the Accounts Team matching incoming invoices and inputting disbursements onto the finance system for professional charges involved in the management of court cases. Lesley was given the opportunity to stay with the team for another 6 weeks so that she could work with other members of the team and learn a little more about the way the office ran to support the legal process.  This included updating the encyclopaedias and the process of legal bundles, which were sent to courts and then returned.

She also had the opportunity to do online training courses via the Surrey County Council intranet, to enhance her CV writing and interview skills. Lesley says the placement and the structured daily work routine has increased her confidence and has broadened her skills as well as enhancing her C.V.

Lesley has now been invited to register with Manpower for temporary and contract paid work positions and will continue to look for permanent paid work.

Her manager says, “Lesley has been a pleasure to have as part of the team, she has worked with the finance team on a data entry project. Lesley has been accurate in her work and picked up tasks quickly. Her cheery approach and willing attitude are significant strengths of hers as is her ability to mix and communicate well with others. We will miss working with her and wish her all the best in the future”.

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