Training Opportunities at the National Trust

Training programme seeks applicants to learn new skills and gain experience at heritage properties

From beautiful historic houses and gardens to inspiring landscape and coastline, National Trust places welcome millions of visitors of all ages every year.

The Trust is now seeking applicants for the next intake of its ‘Passport to your Future’ training programme which offers the chance to train in Visitor Experience and ensure we offer the best experiences for our visitors.

‘Passport to your Future’ is a pioneering scheme to introduce greater diversity to the workforce and help to break down some of the barriers traditionally faced by some people when looking for a job in the heritage sector.

Applications are open to anyone but may be of specific interest to anyone with a disability, a lack of formal qualifications, who has been long-term unemployed or is from an under-represented ethnic minority group.

The roles are designed for those who may not have formal qualifications or may have faced challenges when trying to move into the workplace.

The one-year ‘Visitor Experience’ training will provide the chance to work with Trust staff and volunteers and to learn technical and practical skills in customer care and visitor engagement that will lead to a ‘heritage passport’

This passport provides an impressive portfolio demonstrating the skills gained during the placement that will help those completing the scheme to continue their careers in heritage or conservation work.

Funded by the Heritage Lottery Fund (HLF) the ‘Passport’ scheme offers one-year paid training. Placements begin in November 2013.

Current and former Passport trainees have commented:

 “There is a tremendous amount to learn, every day brings new challenges and a wealth of new insights. My mentors are wonderful teachers taking great care and patience to teach me the skills I need.”  Jason

“…this project has given me the boost in life I needed again and has given me something to work towards.”  Helen

“Throughout the last 12 months I have been on the steepest learning curve of my life, so much information has been sent my way that I didn’t think I would ever retain any of it. Surprisingly I have and I feel remarkably well prepared for a new career direction with an abundance of marketable skills.”  John

The locations for the next intake of trainees are:

  • Castle Coole,  Crom and Florence Court  – County Fermanagh
  • Knightshayes – Devon
  • Beningbrough Hall and Gardens – Yorkshire
  • Sutton House – London
  • Dunwich Heath – Suffolk
  • Attingham Park – Shropshire
  • Claydon – Buckinghamshire

Applications are now open with the opportunity to attend a taster day at the properties participating in this year’s placements.

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