Inclusion at Heathrow

Working at Heathrow isn’t just for ‘high flyers’! There is a whole range of exciting jobs available. Find out more about Heathrow as an employer from their answers to our questions here.

Why is it important to Heathrow to employ disabled people?

Diversity and inclusion is fundamental to Heathrow. Every day we welcome and look after passengers and colleagues from diverse backgrounds with unique needs from around the world.  Our vision is to give passengers the best airport service in the world, and we recognise that embracing diversity is crucial to understanding what world-class airport service looks like for each of our passengers. This means that supporting individuals with disabilities is not only the right thing to do but is also essential to us providing a great experience.

Apart from advertising on Evenbreak, how else have you made your recruitment process accessible and inclusive?

As an equal opportunities employer we actively encourage individuals of all abilities to apply for roles at Heathrow.

We are committed to the guaranteed interview scheme and are working to progress through the stages of Disability Confident.

We are open to making adjustments throughout the recruitment process to ensure this is fair to those of all abilities.

Our HR teams coach and support managers during onboarding to ensure they understand disabilities and make effective adjustments.

Do you offer flexible working?

At Heathrow we are committed to creating a great place to work for all; we offer flexible and agile working, alongside options such as part-time or job sharing for some of our roles.

What else do you offer disabled employees?

We have four established internal diversity & inclusion networks, one of which is Heathrow Airport’s Network for Disability (HAND). Each network helps us raise awareness, educate colleagues and provides an opportunity for passionate individuals to get involved and make a positive difference

Image shows the members of Heathrow's HAND network
Members of Heathrow’s HAND network

We are working with the Leonard Cheshire organisation to participate in the Change100 programme; where we offer placements to individuals with disabilities to allow them to gain experience at Heathrow.

We are introducing an extensive mentoring scheme for Heathrow colleagues, along with a dedicated app which will make our scheme more accessible.  This is being launched in close partnership with our diversity and inclusion networks.

Our Wellbeing team provides a range of support for colleagues. This includes:  an employee assistance programme, onsite occupational health, STRaW (Sustaining Resilience at Work) buddy programme, mental health awareness and training, and access to wellbeing rooms.

Have you been recognised for inclusion?

  • Best Diversity and Inclusion Strategy at the 2018 In-House Recruitment Awards
  • Disability Confident Employer

In a nutshell, why would a disabled candidate choose to apply to Heathrow?

As an organisation we strongly believe in both diversity and inclusion, as a fundamental part of Heathrow. We celebrate the diversity that each member of our community offers and create an environment where everyone can be themselves and at work and feel welcome.

Click here to see the diverse opportunities available at this incredible employer.

Image shows 100 people in wheelchairs pulling a plane for 100 metres
100 people in wheelchairs pulling a plane for 100 metres

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